DELIVERY
Important: All orders are shipped after full payment!
On normal days:
Orders are shipped the next day.
In addition to products with the status "on order".
Goods with this status are manufactured within 2 days and shipped on the third.
During the holiday periods:
sending the order can take from 2-3 days, due to the high workload of the warehouse. Thank you for understanding!
NEW POST
Online orders are accepted and sent by Nova Poshta and Ukrposhta throughout Ukraine, where the branches operate. The hours of operation of branches can be specified on the website of Nova Poshta and Ukrposhta.
Delivery by the operator Nova Poshta and Ukrposhta takes place at a fixed rate without reference to the dimensions of the order.
Address delivery by courier of NP and Ukrposhta is carried out according to carrier tariffs.
DELIVERY IN KYIV BY TAXI OR COURIER.
We ship every day from 9:00 a.m. to 5:00 p.m. after full payment of the order.
PICKUP POINT
Petropavlivska Borshchahivka, per. 14 Sofiivskyi
The pick-up phone number is 097 9666 966
We work:
Mon-Fri (from 11:00 a.m. to 6:00 p.m.)
Sat-Sun (weekends)
PAYMENT
LIQPAY ONLINE PAYMENT
Payment is made online using the LIQPAY service
You choose a product, add it to the cart, press the "Pay" button
You will be redirected to a secure LiqPay webpage, where you need to choose the "Card" payment method and enter the details of your payment card: its number, expiration date and CVV code
LiqPay makes the payment and shows the payment result
In case of an unsuccessful attempt to pay for the order, you can request an individual payment link from our manager by ordering a call.
CASH PAYMENT
Cash payment is temporarily not possible. We apologize for the inconvenience
RETURN OF GOODS
Please inspect the package at the post office or in the presence of the courier. If you received the wrong product that you ordered or an incomplete order - please take a photo of the order, refuse to receive it and contact the LAVIVA manager
If the return is made at the request of the client, and we, in turn, provided high-quality products, the amount to be returned is minus 2.2% (LIQPAY service commission when paying through the site). If the payment was by details - the entire amount is subject to return